Patient Stories
Hearing clearly again changes everything. Here is what patients across North Devon experience when they come to us with blocked ears — and what happens after their appointment.
What Brings Patients to Us
Earwax impaction affects people of all ages across North Devon — from young swimmers and surfers to elderly patients who have been struggling with muffled hearing for years. The following themes reflect the most common experiences patients share before and after their appointments.
Muffled hearing for months
Many patients describe living with gradually worsening hearing for weeks or months before seeking help — often assuming it was age-related or a cold — only to find that earwax was the cause.
Hearing aids not working properly
Hearing aid users frequently find that their devices stop working as expected. In most cases, earwax occlusion of the canal or the hearing aid port is the cause — resolved quickly with microsuction.
Tinnitus that disappeared after removal
A significant proportion of patients with tinnitus find that the ringing or buzzing reduces or disappears entirely after earwax is removed — particularly when the impaction was pressing against the eardrum.
Relief after failed NHS attempts
Some patients come to us after being turned away by their GP practice, or after NHS irrigation was unsuccessful. Microsuction is typically effective even for hard, deeply impacted wax.
Home visits for elderly relatives
Family members often arrange home visits for elderly parents or relatives who cannot travel. The ability to receive professional ear care at home makes a significant difference to quality of life.
Swimmers and surfers
Devon's active outdoor community includes many swimmers, surfers, and kayakers who develop earwax impaction or exostosis from regular cold-water exposure. Regular microsuction keeps their ears healthy.
Share Your Experience
If you have been a patient at Earwax Removal Devon and would like to share your experience to help others, we would be grateful to hear from you. Your story may help someone else decide to seek the help they need.
You can leave a review on Google, or contact us directly if you would like your story featured here.
What to Expect at Your Appointment
Every appointment at Earwax Removal Devon follows the same careful process — beginning with a clinical assessment and ending with clear advice on aftercare and prevention.
Arrival and history
Eleni will ask about your symptoms, how long you have had them, and your ear health history — including any previous surgery, perforated eardrums, or hearing aids.
Otoscopy
Both ears are examined with an otoscope to assess the ear canal and tympanic membrane, confirm the presence and nature of earwax, and check for any contraindications.
Treatment
Microsuction or irrigation is performed as appropriate. Most patients notice an immediate improvement in hearing. The procedure typically takes 15–30 minutes.
Read about microsuction earwax removal or professional ear irrigation when assessment indicates a method is suitable.
Post-procedure check
Both ears are examined again after treatment to confirm the impaction has been resolved and the ear canal and eardrum are healthy.
Aftercare advice
Eleni will advise on how to care for your ears after the procedure, how to prevent future build-up, and when to return for a follow-up if needed.
Related Information
Blocked Ear Symptoms
Understand when a blocked feeling may need an assessment or an NHS urgent route.
Earwax Removal Methods Compared
Understand how professional options are considered after an assessment.
Aftercare After Earwax Removal
How to care for your ears after a professional removal appointment.
Earwax and Hearing Aids
Device-specific earwax context without a fixed maintenance schedule.
Is Earwax Removal Painful?
What to expect in terms of comfort during microsuction or irrigation.
Ear Health Assessment
Not sure if earwax is the cause of your symptoms? Start here.
Practitioner information

Eleni Kiromitis
Ear Care Practitioner — Earwax Removal Devon
Eleni is the ear care practitioner at Earwax Removal Devon in South Molton. For the clinic’s published qualification, scope and assessment-led approach, see the practitioner information page.
Ready to Hear Clearly Again?
Book an appointment with Eleni and experience the difference that professional, qualified ear care makes.
Same-day appointments available across North Devon. Home visit earwax removal is considered after an individual address and postcode check.
